Privacy & Cookie Policies

Privacy Policy

1. Introduction
It's a Crafty Life ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share your personal data when you visit our website www.itsacraftylife.co.uk (the "Site").
We are the data controller responsible for your personal data.
 

2. Information We Collect
We may collect the following types of personal data:
● Information you provide directly:
○ Name
○ Email address
○ Postal address
○ Phone number
○ Any information you provide when contacting us or filling out forms on our Site.
● Information collected automatically:
○ IP address
○ Browser type and version
○ Operating system
○ Referring website
○ Pages visited on our Site
○ Cookies and similar tracking technologies (see our Cookie Policy below).
 

3. How We Use Your Information
We use your personal data for the following purposes:
● To provide and maintain our Site.
● To respond to your inquiries and requests.
● To process orders and payments.
● To send you newsletters and marketing communications (with your consent).
● To improve our Site and services.
● To comply with legal obligations.
● For legitimate business interests, for example fraud prevention.
 

4. Lawful Basis for Processing
We process your personal data based on the following lawful bases:
● Consent: When you provide your consent to process your data for specific purposes (e.g., marketing).
● Contract: When processing is necessary for the performance of a contract with you.
● Legal obligation: When processing is necessary to comply with a legal obligation.
● Legitimate interests: When processing is necessary for our legitimate interests, provided your rights and freedoms do not override those interests.
 

5. Sharing Your Information
We may share your personal data with:
● Third-party service providers who assist us in operating our Site and providing our services (e.g., hosting providers, payment processors, email marketing services).
● Legal authorities when required by law.
● Business partners, with your consent.
 

6. Data Retention
We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
 

7. Your Rights
Under the UK GDPR, you have the following rights:
● Right to access: You can request a copy of your personal data.
● Right to rectification: You can request to correct inaccurate or incomplete data.
● Right to erasure: You can request to delete your personal data (in certain circumstances).
● Right to restrict processing: You can request to limit the processing of your data.
● Right to data portability: You can request to receive your data in a portable format.
● Right to object: You can object to the processing of your data.
● Right to withdraw consent: You can withdraw your consent at any time.
● Right to complain: You can lodge a complaint with the Information Commissioner's Office (ICO).
 

8. Cookies
We use cookies and similar tracking technologies to enhance your experience on our Site. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy below.
 

9. Security
We take reasonable measures to protect your personal data from unauthorized access, use, or disclosure.
 

10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our Site.
 

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
infor@itsacraftylife.co.uk

Cookie Policy

This Cookie Policy explains how It's a Crafty Life (hereinafter "we," "us," or "our") uses cookies and similar technologies on our website, www.itsacraftylife.co.uk (the "Website"). This policy is intended to provide you with clear and comprehensive information about our use of cookies, in compliance with UK data protection regulations, including the Privacy and Electronic Communications Regulations (PECR) and the General Data Protection Regulation (GDPR).

What are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.

How We Use Cookies
We use cookies for various purposes, including:
● Essential Cookies (Strictly Necessary Cookies): These cookies are essential for the operation of our Website. They enable you to navigate the site and use its features, such as accessing secure areas. Without these cookies, services you have asked for, like shopping baskets or e-billing, cannot be provided.
● Performance Cookies (Analytics Cookies): These cookies collect information about how visitors use our Website, such as which pages visitors go to most often, and if they get error messages from web pages. These cookies help us to improve the way our Website works. We use tools like Google Analytics for this purpose.
● Functionality Cookies: These cookies allow our Website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. They can also be used to provide services you have asked for, such as watching a video or commenting on a blog.
● Targeting/Advertising Cookies: These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission.
● Third-Party Cookies: We may also use third-party cookies, such as those from social media platforms or other external services, to integrate their functionalities into our Website. These third parties may use cookies to track your online activity across different websites.

Types of Cookies We Use:
● Google Analytics: (_ga, _gid, _gat) - Performance cookies used to track website usage.
● CMS Cookie: (e.g. SessionID) - Essential cookie for website functionality.
● Third Party Social Media Cookies: (e.g. Facebook Pixel) - Targeting/Advertising Cookies.

Managing Cookies
You can control and manage cookies in several ways:
● Browser Settings: Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "options" or "preferences" menu of your browser. You can typically block or delete cookies, or set your browser to notify you when a cookie is set. Please note that blocking or deleting cookies may affect the functionality
of our Website.
● Cookie Consent Banner: Upon your first visit to our Website, you will be presented with a cookie consent banner. This banner allows you to manage your cookie preferences. You can choose to accept or decline certain types of cookies.
● Third-Party Tools: You can also use third-party tools to manage cookies, such as browser extensions or privacy-focused search engines.

Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our use of cookies or for other operational, legal, or regulatory reasons. Please review this policy periodically for any changes.

Contact Us
If you have any questions about our use of cookies, please contact us at:
info@itsacraftylife.co.uk

This Cookie Policy was last updated on: 04/03/2025